Do you want to cancel your LA Fitness membership because you found a cheaper gym? Perhaps you’re relocating to a new address far from its locations.
Whatever your reason, I can help you navigate LA Fitness’ time-consuming cancelation process.
I wrote this in-depth guide on how to cancel LA Fitness membership. I’ll discuss the different methods you can use to cancel your membership to this popular chain of gyms. I’ll also explain the LA Fitness cancellation policy.
How To Cancel LA Fitness Membership: 4 Different Ways
Here are the options that LA Fitness offers to cancel your membership.
How To Cancel LA Fitness Membership In Person
To start the cancellation process in person, you must speak with an operations manager who is typically on-site between 9 a.m. and 5 p.m. on weekdays.
Follow this step-by-step guide to cancel your LA Fitness Club membership, which takes 30 to 60 minutes.
1- Go to your local club. You can use the LA Fitness app to search for the nearest location.
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2- Inform the front desk staff about your plan to cancel your gym membership.
3- Request to speak with the gym’s Operations Manager, who will print out a cancellation form and ask some questions (e.g., your reason for canceling).
4- Fill out the membership cancellation form with your account details (e.g., membership number, email address, etc.).
5- Answer the operations manager’s inquiry about the reasons for cancellation.
6- Wait for them to confirm cancellation.
The process may be inconvenient, but at least there’s no LA Fitness cancellation fee.
Note: You will still have access to the gym during the months you paid for in advance.
How To Cancel LA Fitness Membership by Mail
LA Fitness offers an option to cancel by mail if there’s no operations manager on-site.
Here’s how to cancel your LA Fitness membership by mail.
Go to the nearest LA Fitness location.
Go to the front desk to request a membership cancellation.
The front desk clerk will print out a form that you need to fill out and send to this address:
LA Fitness – PO Box 54170, Irvine, CA 92619-4170
Your postmark must be dated at least five business days before your next billing date to ensure you don’t receive further recurring billing
Mail the cancellation letter via certified mail so you have a receipt if the form gets lost.
How To Cancel LA Fitness Membership Online
Technically, this option is still by mail. You must also have an LA Fitness account to cancel your online membership.
Here’s how to do it.
Go to the My LA Fitness webpage and log in to your account.
Select the Account Information tab.
Click Cancellation Form at the right side of the screen.
Print the cancellation form and fill it out.
Send the LA Fitness cancellation form to this address:
LA Fitness Irvine – PO Box 54170, Irvine, CA 92619-4170.
Postmark your certified mail at least five business days before your next billing date to avoid future recurring bills.
Wait for the email confirmation that LA Fitness has canceled your membership.
How To Cancel LA Fitness Membership By Phone
Membership cancellation by phone can be tedious, but it doesn’t hurt to try.
Call the LA Fitness hotline at 949-255-7200 to speak with LA Fitness customer service.
Be ready with your account details and answer all the representative’s inquiries.
If you did not convince the customer service representative to cancel your membership, try to call again and see if your luck is better the next time.
How To Cancel My LA Fitness Membership for Personal Training
Canceling LA Fitness personal training sessions is more difficult.
Personal training sessions at LA Fitness have a “use-them-or-lose-them” policy, meaning you forfeit them if you cancel your gym membership.
However, it’s still worth asking your gym and trainer for a more lenient solution.
They may offer favorable solutions if you submit a cancellation request mentioning illness, long-term injury, or relocation.
Note: Your mileage may vary because some LA Fitness locations and trainers may be more flexible than others.
What Is the LA Fitness Cancellation Policy?
If you want to cancel your gym membership, give them at least five days’ notice before your billing cycle to avoid recurring bills.
You can cancel anytime, but LA Fitness will bill you for the following month if you cancel within five days of your next billing date.
Although you can cancel your LA Fitness gym membership before the next billing cycle, the gym doesn’t provide refunds.
However, you still have access to the gym for the months you’ve already paid.
Frequently Asked Questions (FAQs)
Can LA Fitness Customer Service Cancel Membership?
Yes. However, canceling your LA Fitness membership by phone is more difficult. I suggest you cancel your membership in person or by mail. Follow the steps I outlined above.
How To Cancel LA Fitness Membership on App?
Follow these steps to cancel your LA Fitness subscription on the app.
Log into your LA Fitness account.
Click Member tools in the top toolbar.
Click My LA Fitness from the dropdown menu.
Input your account details.
Select Cancellation Form.
Fill out the LA Fitness cancelation form.
How To Cancel LA Fitness Membership Without Mailing?
You can cancel your LA Fitness subscription in person or call the customer service hotline.
Does LA Fitness Pause Membership?
Yes. The gym can freeze or pause your membership upon request.
How To Freeze LA Fitness Membership?
If you want to take a break from the gym, consider freezing your membership rather than canceling it entirely.
Log in to your My LA Fitness account.
Select the Freeze option on the right side of the screen.
Members who paid in full can freeze their subscription for up to six months if they pay the $35 fee.
The LA Fitness Gym chain will adjust the expiration of your membership based on how long you suspend your membership.
Should I Freeze or Cancel My LA Membership?
It depends. If you want to take a break from gym exercises but plan to return after 30 days, it’s more economical to freeze your membership rather than cancel it entirely.
You can only freeze your subscription if you pay monthly instead of weekly.
How To Unfreeze LA Fitness Membership?
If you are ready to get back into the gym, simply follow this instruction: Log into your LA Fitness account and click Unfreeze on the right side of the screen.
Can I Transfer My LA Fitness Membership to Another Location?
Yes. However, this is unnecessary if your membership allows you to use all clubs in your state or nationwide. The best way to determine whether your subscription is exclusive to just one location or you can use all clubs is to call the gym you want to visit.
Can I Cancel My LA Fitness Membership Anytime?
Yes. However, consider canceling your LA Fitness subscription at least five business days before your next billing date to avoid paying next month’s fee. If you cancel later, the company may bill you one more time.
Does LA Fitness Offer Free Trials?
Some locations offer a free three-day Guest Pass for potential members. After the free trial, LA Fitness will not renew it into a paid subscription automatically.
The Bottom Line
LA Fitness is an excellent gym chain known for its well-maintained, high-end equipment and certified personal training staff. However, it’s more expensive than an average fitness club, which may be your reason for canceling.
If budget is an issue, consider other gyms like Planet Fitness. Like LA Fitness, Planet Fitness allows cancellations in person and via mail.