How To Change Phone Number on Amazon

how to change phone number on amazon

Omar Founder of OJ Digital Solutions

Table of Contents

Do you need to update your Amazon account information? Perhaps you’re wondering how to change phone numbers on your Amazon account.

Fortunately, you’ve come to the right place.

I wrote this guide discussing how to change phone number on amazon.

Don’t worry because my guide is easy to understand. As long as you follow my guide and the on-screen instructions you see on your device, you’ll quickly update your Amazon account information.

Let’s start.

Why Change Your Phone Number on Amazon?

Here are a few reasons to update your phone numbers on Amazon.


Consider changing your phone number on Amazon if you suspect someone is using your account or attempting to access it.

Updating Contact Information

If you’ve recently changed your phone number, updating it on your Amazon account ensures you receive important notifications and updates.

Lost or Stolen Phone

Changing the phone number on your Amazon account can prevent unauthorized access if you lost your phone or someone stole it.

Forgotten Phone Number

If you forgot your number, you’re not alone. Forgetting phone numbers is common among Amazon customers.

How To Change Your Phone Number on the Amazon App

Nowadays, many of us use the smartphone app to browse Amazon because it’s convenient.

Here’s how to change account details like your phone number using the Amazon app.

Open the Amazon App.

how to change phone number on amazon

Open the Amazon app on your iPhone or Android phone. The app has a brown icon, a black arrow, and a blue tab.

Log in to Your Amazon Account.

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Use your Amazon login information to access your account if you haven’t already.

Go to Account Settings.

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To access your Account page, click the three horizontal lines. You can find this button in the menu’s upper-left corner of the screen.

Below the Account settings header, select the Login & Security option.

Log in To Verify Your Identity.

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You must verify your old email address or mobile number before changing your phone number.

If you can’t access your email address or old phone number, Amazon will send a verification link to both.

If your old phone number is still reachable, your registered cellphone number will receive an OTP notification. Enter the OTP to proceed.

If not, open the email from Amazon and select Approve from the menu. Return to the app after approval. You will now see a list of data that you can update.

Choose Edit Beside Mobile Phone Number.

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It will be on the menu somewhere around the center.

Enter Your New Mobile Phone Number.

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Tap Continue after entering your new number. You will receive a text message with a verification code to verify your new phone number.

Tap Verify after entering the verification code. It links your Amazon account to your new phone number. After finishing the remaining instructions, click Done.

How To Change Your Phone Number on the Amazon Website

Here’s how to change your old phone number using the Amazon desktop site.

Open a Web Browser and Go to the Amazon Website.

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Click Sign In to log into your account with your username and Amazon password.

Select Accounts and Lists.

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Place the cursor over Accounts & Lists from the menu in the upper right. It will open a drop-down menu.

Select Account and Click Login & Security.

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Select the Account option from the drop-down menu.

Click Login & security. You can find it beside the box labeled Your Orders.

Click the Edit Button.

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Log in to verify your identity. Amazon will send a verification link to your email account and cell phone number before allowing you to update your phone number.

To approve the login, hit the link in the Amazon SMS message and choose Approve if you still have access to your previous phone number.

Open your email if you can no longer access your old mobile number. Tap Approve when you see the notification from Amazon.

Select Edit next to Mobile Phone number. It allows you to update the mobile phone number associated with your account.

Enter the New Phone Number and Verify.

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After entering your new mobile number, click Continue. You will receive a message with a verification code.

To confirm the number, type in the verification code and press the Verify button.

Amazon will ask for your password.

Enter your password in the space provided, and click Save changes.

Congrats! You now know how to update your phone number on Amazon.

If you cannot update your phone number because you no longer have access to your previous phone number or email address, make sure to Contact Amazon Customer Service by phone.

You can update your phone number and email address by recovering access to your account with the assistance of a customer support representative.

  • Dial 1-800-388-5512 from the US or Canada.
  • In other countries, call 206-577-1364.

Frequently Asked Questions (FAQs)

How Many Times Can I Change My Phone Number on Amazon?

You can change, update, or add a number as often as you want.

You can sign in to Amazon on all platforms, such as desktop, mobile browser, and Amazon app, once you have made an account using your mobile phone number through using the Amazon app.

Can I Make Two Amazon Accounts With the Same Mobile Number?

You can’t use the same phone number to open several Amazon accounts. You can only link one email or mobile number to a single Amazon account.

Do I Have to Give Amazon My Phone Number?

You must link your Amazon account with a phone number. Although creating an Amazon account only requires an email address, you must also enter a phone number.

You can sign in to different Amazon apps on various platforms with your number. You can also get text message notifications about the status of your deliveries.

How Can I Find the Phone Number Associated With My Amazon Account?

Here’s how to find your phone number on iOS devices.

  1. Open the Amazon app on your iPhone,
  2. Tap Settings.
  3. Select Your Account, then Login & Security.
  4. You will find your phone number under Device Access.

Here’s how to find your phone number on Android devices.

  1. Open the Amazon app on your Android device
  2. Choose Menu.
  3. Tap Settings, then tap Login & Security.
  4. You will find your phone number under Device Access.

If you don’t have a mobile phone, visit the Amazon desktop site on a laptop or desktop.

How Can I Change My Two-Step Verification Number on Amazon?

Log into your Amazon account and select the Your Account page to update your 2-step verification number.

Then select Login & Security and navigate to the Two-Step Verification section if necessary. Select Edit and then enter the new two-step verification number.

The Bottom Line

I hope my guide made it easier for you to change your phone number on Amazon.

You can follow the instructions in this article to change your Amazon phone number using a mobile device, laptop, or desktop computer.

Aside from changing your old number, you can easily change other account details. For example, you can edit your email address on Amazon.

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