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If you’re a seller on eBay, you’ve likely encountered the same customer purchasing multiple items.
Maybe you sell clothing, and one shopper bought items from several of your categories.
Perhaps the shopper bought multiple items in the same category.
Once the buyer completes the transaction, you need to pack everything and go through shipping each item separately.
Shipping individual items can be a pain, especially when shipping internationally.
Don’t fret anymore because I can have the ideal solution.
In this guide, I’ll teach you how to combine shipping on eBay so that you can save time and money!
Let’s get started.
Combined shipping (or the eBay bulk shipping feature) allows you to put multiple products in the same package. You also combine shipping fees instead of charging individual fees on separate parcels.
Combined shipping can save sellers and buyers time and money, reducing the postage cost and packaging materials.
Some sellers configure their eBay accounts to automatically apply a combined shipping discount to the customer’s shopping cart.
Others accomplish it by manually generating and sending a new invoice that includes the total shipping costs.
Customers can choose the Request total from the seller option in their shopping carts. They can do this if they purchase multiple items and haven’t taken advantage of a shipping discount.
If your eBay account allows combined payments, you can send customers combined invoices that include the new combined shipping costs.
Here’s how to combine shipping before a buyer pays for combined orders.
- Access the Shipping Preferences page.
- Choose Edit next to Allow combined payments and shipping to edit a setting.
- Select Save after selecting how long you’re willing to combine payments for purchased items.
You can now send your customer a combined invoice. Here’s how.
- Go to your My eBay page.
- Visit the Sold section.
- Choose the items you want to include in one invoice.
- Include the updated shipping charge.
- Choose the Send Invoice option from the Actions menu.
You can also send a combined invoice from the Seller Hub.
- Visit Orders.
- Select the checkbox next to any orders that require combining.
- Choose the Send Invoice option for any of the selected orders.
You can still offer buyers combined shipping discounts even if your customer has already made a shipping payment.
Just issue partial refunds through the Orders tab in My eBay Sold or Seller Hub.
After the shopper has paid in full, you can print shipping labels by clicking Purchase and Print Label or Print shipping label for one of the orders.
You’ll need to upload tracking information (the tracking number) for each item in the newly combined order.
As an eBay seller, here are some reasons you should offer combined shipping or accept combined payments.
First and foremost, it can save both you and the buyer money on packaging materials and postage costs.
If you’re shipping multiple items, it can be expensive to package them separately and pay for individual postage fees.
By packing the items into one parcel, you’ve effectively combined costs and only have to pay for one shipment.
It also reduces packaging waste, which is vital for environmental and financial reasons.
Offering combined shipping can also improve customer satisfaction.
It can encourage buyers to make multiple orders simultaneously. They’ll also appreciate the combined shipping discounts.
Offering one combined payment for multiple purchases can lead to positive feedback and repeat purchases—two elements crucial for maintaining a successful eBay business.
Offering combined shipping and a combined shipping rate also streamlines the shipping service process.
You simplify packaging and eliminate the need to track separate shipments headed to the same buyer when you combine orders.
It’s also more convenient for the buyer when you combine shipments.
Combined shipping saves them from waiting for multiple packages to arrive and streamlines the delivery process.
You can attract more potential buyers and improve the shopping experience when you offer combined shipping.
Yes. You can combine multiple items into one shipment on eBay.
You can request a combined invoice from the seller before payment. The seller can also issue a partial refund after payment.
It can save both parties money and improve customer satisfaction.
However, note that you can’t combine certain items due to size or weight restrictions.
It’s also essential for sellers to seal and label the package properly to prevent damage during shipping.
Combining shipping on eBay means a seller packages and ships multiple items in one shipment rather than sending them separately.
If a buyer purchases three items from the same seller, the seller can package them together and charge one flat rate for shipping all three items.
Doing this benefits both the buyer and the seller.
The buyer saves on the shipping cost. Sellers save money and time because they only have to package and ship one package instead of multiple individual ones.
In most cases, the seller can’t change the shipping address you provided during checkout.
You need to ask the seller to cancel the transaction and then make the purchase again using the correct shipping address.
Note that is option is only viable if the seller hasn’t shipped the product.
Sellers can accept or reject your cancellation request within three calendar days of the request.
You’ll receive a confirmation if the seller accepts your request. eBay will send the message to your eBay Messages and your email address.
The seller will ship your order to the initial address you provided if they declined the cancellation or have already shipped the order before your cancellation request.
No. Sellers are not required to offer combined shipping on eBay.
It’s the individual seller’s discretion whether or not to offer combined shipping.
However, offering combined shipping can save both the buyer and the seller money and improve customer satisfaction.
These advantages make combined shipping a good option for many sellers.
Ultimately, it’s up to buyers to read the item listing and shipping details carefully before making a purchase.
I hope this article has given you a clearer picture of combing shipping on eBay.
Offering combined shipping on eBay can benefit you and your customers, so don’t be afraid to offer combined shipping.
Your customers will appreciate the discount, leading to repeat business and positive feedback.
You should also try to learn the best things to sell on eBay for even more success.