Walmart Call-Out Number: The Complete Guide To Calling in Sick at Walmart

walmart call out number

Omar Founder of OJ Digital Solutions

Table of Contents

Knowing the Walmart call out number is the first step to calling in sick. You shouldn’t use the regular Walmart store number if you’re a Walmart employee.

To call in sick at Walmart, you must dial 1-800-775-5944.

Walmart’s call-out number isn’t the only thing you must know.

I wrote this article to discuss the steps to file a paid sick leave at Walmart. I’ll also discuss other crucial information you must know before calling in sick.

Let’s start.

What Is the 1-800 Walmart Call-In Number for Associates?

The official Walmart Associates Information Line (or Attendance Hotline) is 1-800-775-5944. You should strictly use it to report when you want to call in sick or late.

Before calling the Walmart Associates Information Line, ensure you have the requirements to call in sick at Walmart.

One critical requirement is your Walmart Identification Number (WIN).

Your WIN is a unique code that Walmart assigns to you when the company hires you. This code identifies you as a Walmart associate and is crucial for employer-employee transactions.

Avoid calling in sick through your local store number.

Besides the official Associates Information Line, you can report sick through the Walmart Online portal for employees at WalmartOne.

How To Call in Sick at Walmart

Here’s how to report an absence while following the paid sick leave law for every Walmart employee.

  1. Call the Walmart associates information line at 1-800-775-5944.

  2. Choose the report an absence Walmart option.

  3. Provide your Walmart Identification Number.

  4. Provide your birthdate and store number.

  5. After giving your WIN and other details, wait for them to approve your leave.

  6. If Walmart grants your request to call in sick, you’ll get a confirmation number (different from your store number).

  7. Write down your confirmation number or save it somewhere you won’t lose it.

  8. Call the store number where you work and tell your coworkers that you were able to call in sick at Walmart.

  9. You can share your confirmation number if your store manager asks for confirmation.

  10. If you call in sick at Walmart for medical treatment, you might need to provide medical certificates or other proof later.

As long as you have your Walmart Identification Number, you can call in sick through the official Walmart Associates Information line.

If you cannot reach the line, call your store number directly to talk to your store manager about your absence.

How To Call Off at Walmart if the Call-in-Sick Line Doesn’t Work

Do you wonder how to call out of work at Walmart? If the Walmart call-off number doesn’t work, try to call in sick by talking to your store manager.

Have your Walmart Identification Number ready before calling.

Here’s how to call your store manager.

  1. Call the store number where you work.

  2. State your call-in reasons and ask to talk to your manager.

  3. Provide your Walmart Identification Number.

  4. Explain that you want to call in sick at Walmart.

  5. Wait for confirmation.

  6. You can take your sick leave upon confirmation.

Note: It’s the manager’s discretion whether you can call in sick at Walmart.

If you can’t convince your manager to give you a paid leave when calling in sick, mention the Family and Medical Leave Act (FMLA) and ask for an unpaid leave.

The Family and Medical Leave Act provides certain employees with up to 12 weeks of unpaid leave annually.

Even if it doesn’t go how you want when calling in sick, you can provide future evidence that your request was valid later. You can show medical certificates, doctor’s notes, or other proof after calling in sick.

How To Report an Absence at Walmart Through the App or Employee Portal

walmart call out number

If you want to call in sick at Walmart but can’t call the Walmart Attendance Hotline, you can file a sick leave through the OneWalmart app or employee portal.

Have your Walmart Identification Number ready for this method.

Here’s how to call in sick at Walmart through OneWalmart.

  1. Download the OneWalmart app or employee portal.

  2. Ensure you have an OneWalmart employee account.

  3. Click the WORK tab.

  4. Choose the third block on the top right that says Report an Absence.

  5. Enter your WIN, name, and Walmart store location.

  6. Select Tardy/Absent.

  7. Choose Today/Tomorrow.

  8. Explain why you want to call in sick at Walmart.

  9. You’ll get a confirmation number after you call in sick at Walmart.

When you file that you’re sick through the OneWalmart app, you won’t need to wait for a call.

How To Use the Walmart Sedgwick Report-an-Absence Option?

How To Use the Walmart Sedgwick Report-an-Absence Option?

Here’s how to contact Sedgwick to file for absence.

  1. Go to the MySedgwick site or call 800-492-5678.

  2. Provide your WIN, three-week work schedule, last day worked, estimated return, and your healthcare provider’s address, phone, and fax number.

  3. Get your packet by email and review the document.

  4. Complete the information in your packet and upload it to the site or send it to

  5. Track your leave on Sedgwick.

  6. Confirm your return date.

  7. Complete your return to work certificate from Sedgwick.

How To Call in Sick at Walmart Without WIN Number

If you want to call in sick without your WIN and avoid disrupting your Walmart attendance, contact your local store manager when reporting an absence.

You can call your local branch to talk to your manager directly if you don’t know your WIN. If you don’t know how to contact your workplace, look for the specific Walmart branch number online.

Walmart suggests calling in sick hours ahead of your shift. If possible, call in sick a day before your shift to help your manager find ways to navigate your absence.

What Is the Walmart Tardy Number?

The call-in-late Walmart number is the same as the sick number. If you want to come in late but don’t want to miss work, follow these steps.

  1. Call 1-800-775-5944.

  2. Say you want to go in late.

  3. Provide your WIN and other necessary information.

  4. Wait for confirmation.

  5. Receive and save your confirmation code.

  6. Check with your manager and notify them you’re running late.

You can contact your manager directly if you don’t want to go through the Walmart call-out number.

  1. Call the local Walmart store where you work.

  2. Talk to your manager.

  3. Tell your manager you’re running late.

  4. Wait for confirmation.

  5. Wait for further instructions from your manager.

If you don’t have your WIN manager, calling your manager directly is better than calling the Walmart Associate Information Line.

Things To Know Before Calling in Sick at Walmart

Besides knowing the Walmart employee call-in number, you should understand Walmart’s leave policies, the number of absences allowed, and how warning points work.

Although you can call in sick at Walmart, you should still abide by Walmart’s absence rules and avoid missing work regularly.

Here’s how to evaluate your Walmart call-in reasons.

Is Everyone Eligible for Intermittent Leave at Walmart?

Walmart’s paid family leave (including sickness) is for all full-time hourly associates after a year of service.

However, there are certain states where associates get coverage through state plans.

Walmart’s short-term disability coverage gives you benefits under short-term disability coverage and covers serious health conditions and other emergencies.

What Is the Walmart Call-in-Sick Policy? How Many Sick Days Can You Have?

I’ll discuss the Walmart Leave of Absence and Intermittent Leave at Walmart (LOA) rules.

The Walmart calling-in-sick policy specifies that the company pays up to three sick days if you report your absence properly.

After the first three days, you should contact Sedgwick.

If you call before your sick days, you’ll lose one point. You’ll lose half a point if you only miss half a day.

If you fail to do a sick call, Walmart will deduct 2 points for a full day and 1 point for a half day.

For dates like holidays and random days that the store manager finds important, Walmart stores deduct double points.

Avoid warning points deductions by calling earlier than three hours before your shift begins, an out-of-hours timeframe to register sickness.

Note: If you don’t report your intermittent leave or absence with Sedgwick within two calendar days from your absence, you won’t get approval, which will result in disciplinary action.

How Many Occurrences Are Allowed at Walmart?

How many times can you call out at Walmart? The company’s limit depends on how many points you’ve used.

The official Walmart statement on absences says it only allows up to five occurrences per six months for eligible employees with or without your WIN.

However, you can ask for extended absences on special occasions if you properly report them.

How many points do you get for calling out at Walmart? You’re only allowed five penalty points. If you fail to go through Walmart’s automated call system or contact your manager to file a formal leave, you’ll lose two penalty points.

For prolonged sickness, always use Sedgwick to report an absence at Walmart.

If you’re experiencing an ongoing sickness, ask your manager for the best possible action.

Here are some examples of how many absences you can have based on points.

  • Five reported absences One point for each reported absence (5), totaling five points

  • Two unreported absences and one reported absence – Two points each for the unreported absences (4) and one point for each reported absence (1), totaling five points

  • One unreported absence and three reported absences – Two points for the unreported absence (2) and one point for each unreported absence (3), totaling five points.

  • Ten half-days – Half point each half day (5), totaling five points.

  • One reported absence, one unreported absence, and four half-days – One point for each reported absence (1), two points for each unreported absence (2), and half points for each half-day (2), totaling five points.

Always track how many points you’ve used and how many points you have left.

How To Avoid Missing Points When Calling in Sick at Walmart

There’s no way to avoid missing points when you call in sick.

If an emergency prevents you from reporting an absence properly, you have up to two days to provide an explanation and file the necessary documents to explain your absence.

Follow the process I discussed for calling out of work at Walmart during emergencies to avoid losing two points. The best-case scenario is you only lose one point.

Frequently Asked Questions (FAQs)

Will I Get in Trouble If I Miss a Day of Work at Walmart?

Walmart allows up to five absences if you file for them properly. If you don’t file for sick leave, you’ll lose two points automatically. If you lose five points, you risk termination.

Will I Lose My Walmart Job If I’m Absent for Several Days?

If you miss several days without properly filing for a leave, you risk losing your job at Walmart.

Are There Paid Leaves at Walmart?

Yes. Walmart hourly associates earn paid time off (paid leave or PTO) based on their service hours and tenure (how many years they’ve been at Walmart).

Can You Use Your PTO To Call in Sick at Walmart?

Yes. After 12 months of employment, full-time hourly associates will receive 50% or 60% of their average weekly wage when they use their PTO or PPTO.

Can You Let Your Coworker Know You Want To Call In Sick at Walmart?

No. You must call the official Walmart call-in sick number or contact your manager directly. The safest option is to file the leave yourself.

The Bottom Line

I hope my guide made it easier for you to understand Walmart’s leave policies and how you can call in sick.

Remember, there’s a significant difference between filing a leave and missing work without confirmation.

If you aren’t a Walmart employee but appreciate its PTOs and LOA policies and want to become an associate, consider learning more about the Walmart job application process.

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