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Amazon is an international ecommerce marketplace supporting more regional language options than ever.
English is Amazon’s official language, but there can be times when you’ll see the website and app in a different language.
If you’re an English speaker, and you see Amazon in a different language but don’t know why, you’re likely asking these questions:
Why is my Amazon in Spanish?
How do I change the language on the Amazon website or app?
If you want to know how to change language on Amazon, I’m here to help.
Here’s the simplified version of how to change your language on Amazon: You only have to go to the website, log in to your account, click the flag icon, and choose your language preference.
Don’t worry. I’ll also provide you with a much more detailed version.
I wrote this complete guide to explain all the steps to make it easy for you to change the language on your Amazon account.
Let’s begin.
How To Change Language on Amazon (Desktop)
Here’s how to switch language on Amazon to your preferred language.
1- Go to the Amazon marketplace website using your preferred browser and log in to your Amazon account (if you haven’t already done so).
2- Hover over the flag icon at the top of the page on the left side of the Account & Lists dropdown menu.
Note: The flag icon may be a globe icon in certain regions.
3- The Change language drop-down menu will appear with a list of languages. Click the radio button beside your preferred language.
Note: English is the default language on Amazon for countries like the US, the UK, and Canada. Other region-specific Amazon sites will be in the country or region’s own set of local languages.
4- After clicking your preferred language’s radio button, the Amazon website will refresh and reflect your chosen language.
How To Change Amazon Country Settings on Desktop
You can also change to a different country or region on the Amazon website. Here’s how.
1- Go to the Amazon desktop website and log in to your account (if you haven’t already).
2- Hover over the flag icon at the top of the page.
3- Click the Change country/region option at the bottom of the dropdown menu that appears.
4- The Website (Country/Region) page will appear. Click the menu tab showing the current country setting below Select your preferred country/region website.
5- Click your preferred country from the dropdown list that appears.
6- Click Go to website for Amazon to load the region-specific website for your preferred region or country.
How To Change Amazon App Language Settings
Here’s how to change the language on the Amazon mobile app (Amazon Shopping).
Download and install the Amazon mobile app if you don’t have it yet. Amazon Shopping (the official Amazon mobile app) is available on Android and iOS devices.
Once you have the Amazon app installed, open it and log in to your Amazon account.
After logging in, tap the hamburger button or three-line menu icon (the icon with three horizontal lines) at the bottom-right corner of the screen to see your Amazon account settings.
Scroll to the bottom until you see the Settings menu.
Tap Settings to see a dropdown list.
Tap the Country & Language option with the flag icon on the right to go to the app’s Country/Region & Language page.
Tap the Language tab to see Amazon’s list of available languages.
Tap the radio button on the right side of your preferred language to change the default language.
Note: You don’t have to wait for a language update confirmation. The app will automatically refresh and change Amazon’s language to your chosen language.
Tap Done to go back to the app’s main page.
How To Change Amazon Country Settings on the App
Here’s how mobile users can change the default language on the Amazon app (Amazon Shopping).
1- Download and install Amazon’s official app on your mobile device if you don’t have it.
2- Log into your Amazon account.
3- After logging in, tap the hamburger button (the menu icon with three horizontal lines) at the bottom-right corner of the screen to see the settings page.
4- Scroll down to the bottom of the page until you see the Settings menu.
5- Tap the Settings menu for the dropdown list to appear.
6- Tap Country & Language to see the Country/Region & Language page.
7- Tap Country/Region to see the list of available countries.
8- Tap the button on the right side of your preferred country. The app will automatically refresh to reflect your chosen country.
9- Tap Done.
My guide teaches you how to log in to your Amazon account on the app, but knowing how to log out of the Amazon app is also beneficial.
Reasons Your Amazon Account Is Switching to Another Language
Has your Amazon account ever switched to a language you don’t understand? You can easily fix the issue and change it to your preferred language.
Here are a few reasons you’re encountering this issue and how you can fix it.
Inappropriate VPN Settings
Accessing your Amazon account while using a virtual private network (VPN) could be a reason you can’t understand the language on your Amazon homepage.
Without discussing all the technical details, using a VPN allows you to choose a country different from the one you’re currently in to mask your IP address and protect your identity.
For example, if you’re from an English-speaking country and your VPN server location is set to a Spanish-speaking country like Mexico, Amazon’s algorithm will think you’re actually in Mexico and display Amazon in Spanish.
Switching to a VPN server in an English-speaking country and refreshing the Amazon website will change the default language back to English (if English is your preferred language).
You can consult a computer networking professional or contact your VPN service provider if you’re not well-versed in tweaking VPN settings.
Accessing Amazon Through Other Third-Party Websites Written in Foreign Languages
Did you click a foreign link on a third-party website to reach Amazon? Is the third-party website’s language not English?
If you answered yes to both questions, this third-party website is the reason for your Amazon language problem.
There are two types of third-party websites.
Search engines – Google, Bing, Yahoo, etc.
Third-party websites – All websites in languages other than English (e.g., a Spanish-language website with an IP address in Spain)
If you reached Amazon via a foreign-language website that isn’t a search engine, simply avoid using that website to reach Amazon.
On the other hand, if you reached Amazon via Google or Microsoft Bing, here are some online tech tips to help you adjust your search engine’s language settings back to English.
For Google Users
Here’s how to revert your Google settings to English.
1- Click the Quick Settings icon (the gear-shaped icon) on any Google search results page.
2- Click the Languages option on the menu that appears.
3- The Display language page will appear.
4- Click the radio button on the left side of your preferred language to select it. You can also click Show more to see Google’s entire list of available languages if your preferred language doesn’t appear on the initial list.
5- Click Save.
Here’s an alternative method.
1- Click Quick Settings (the gear-shaped icon on the right side of the search bar) on any Google search results page to see your browser’s settings.
2- Click See all Search settings at the top of the menu bar to see the Search Settings page.
3- Ensure you’re on the Search results tab and scroll down to the bottom of the page until you see the Region Settings section.
4- Change your search engine’s location settings by clicking the radio tab on the left side of your preferred region-specific site. Click Show more to display all available Google regions if you don’t see your preferred country on the initial list.
5- Click Save to save your preferences.
For Microsoft Bing Users
Here’s how to change the language settings on the Microsoft Bing search engine.
1- Click the Settings and quick links icon (the hamburger menu icon) on the upper-right corner of the Bing website.
2- Click Settings on the menu that appears.
3- Click Country/Region to see the Settings page.
4- Scroll down to the COUNTRY/REGION section.
5- Click on any English-speaking country to change the default language to English.
Example: You can click United States if you prefer US English. Doing so will prevent you from seeing Amazon in Spanish.
Amazon-Related Cookies Causing Language Indigestion
Like all websites, Amazon creates cookies each time you visit the marketplace. These cookies are files that help sites like Amazon track your activity.
Cookies can enhance a visitor’s experience. For example, Amazon cookies help the marketplace’s algorithm identify your buying patterns to improve product recommendations.
However, cookies can also cause language problems on Amazon. Depending on your browser, there are several ways to clear Amazon’s data and fix language issues.
For Google Chrome Users
Here’s how to solve Amazon language problems by deleting Amazon cookies on Google Chrome.
1- Follow the steps I outlined earlier to ensure you have the correct language and region settings on Amazon and your browser.
2- Launch Google Chrome.
3- Click the Customize and control Google Chrome icon (the three vertical dots) in the browser’s upper-right corner.
4- Click Settings on the menu that appears.
5- Choose the Privacy and security option from the left-hand menu and click Cookies and other site data on the menu in the middle of the page.
6- Click See all site data and permissions to see all your browser’s stored cookies.
7- Click the search bar on the upper-right-hand corner of the page and type Amazon to show only the Amazon website’s data and cookies.
8- Click Clear displayed data. A confirmation prompt will appear, asking if you want to clear all the displayed data.
9- Click Clear to delete all Amazon cookies.
Alternatively, you can type chrome://settings/content/all on your Chrome’s address bar and press enter to skip steps 3, 4, 5, and 6 above and proceed directly to step 7.
For Edge Users
Here’s how to clear Amazon cookies on Microsoft Edge.
1- Launch your Microsoft Edge browser.
2- Click the Settings and more icon (the three horizontal dots) on the browser’s upper-right corner beside the address bar.
3- Click Settings near the bottom of the menu that appears.
4- Select Cookies and site permissions from the left-hand menu on the page that appears.
5- Click the Manage and delete cookies and site data tab at the top of the page.
6- Click See all cookies and site data.
7- Click the Search cookies text box on the upper-right corner of the page and type Amazon on the search bar to filter only Amazon-related cookies.
8- Click Remove all shown to see a confirmation prompt notifying you that your action will clear any data for all the displayed sites.
9- Click Clear to delete all your Amazon cookies from Microsoft Edge.
Alternatively, you can type edge://settings/siteData on the Microsoft Edge address bar and press enter. Doing so takes you to the same page and lets you skip steps 3, 4, 5, and 6.
Your Browser Has Misaligned Language and Region Settings
Browsers support multiple languages, making internet browsing easy for people of different languages and countries.
However, it can also result in users not understanding the language on their Amazon accounts.
I’ll explain the steps to fix this issue whether you’re using Google Chrome or Microsoft Edge.
For Chrome Users
1- Launch Google Chrome.
2- Click the Customize and control Google Chrome icon (the three vertical dots) in the browser’s upper-right corner.
3- Click Settings on the menu that appears.
4- Choose Languages from the left-hand menu to see the Preferred languages section.
5- Check the languages displayed on the section at the top labeled Websites will show content in your preferred languages, when possible.
The next steps will vary depending on whether you see English displayed as one of the preferred languages.
If English is one of the preferred languages:
1- Review the list for all languages that aren’t English.
2- Click the More actions icon (the three vertical dots) on the right side of the language.
3- Click Remove to delete the selected language.
4- Repeat steps 2 and 3 for all languages you want to remove.
If English isn’t one of the preferred languages:
1- Click Add languages and search for your preferred English variant.
2- Select your preferred languages by ticking the boxes on the left side. You can add more than one language simultaneously.
3- Once you’ve ticked all the languages you want to add, click Add.
4- You should now see all your chosen languages displayed in the Preferred Languages section.
Note: You can choose the English variant based on your specific country, including English (Australia), English (Canada), English (United Kingdom), and other English variants.
For Edge Users
Here’s how to update Microsoft Edge preferred language settings.
1- Launch your Microsoft Edge browser.
2- Click the Settings and more icon (the three horizontal dots) on the browser’s upper-right corner beside the address bar.
3- Click Settings near the bottom of the menu that appears.
4- Choose Languages from the left-hand menu to see the Languages page.
5- Look at the Preferred languages section at the top of the page.
The next steps will vary depending on the languages you see in this section.
If English is one of the preferred languages:
1- Review the list for all languages that aren’t English.
2- Click the action icon (the three horizontal dots) on the right side of any language that isn’t English.
3- Click Remove to delete the selected language.
4- Repeat steps 2 and 3 for all languages you want to remove.
If English isn’t one of the preferred languages:
The process of Edge is pretty much the same as Chrome’s.
1- Click Add languages and search for your preferred English variant.
2- Select your preferred languages by ticking the boxes on the left side. You can add more than one language simultaneously.
3- Once you’ve ticked all the languages you want to add, click Add.
4- You should now see all your chosen languages displayed in the Preferred Languages section.
Note: You can choose the English variant based on your specific country, including English (Australia), English (Canada), English (United Kingdom), and other English variants.
Outdated Browsers
Your browser may need updating if it’s displaying foreign or regional languages you can’t understand.
I’ll show you how to update your Google Chrome and Edge browsers.
For Google Chrome Users
1- Launch Google Chrome and click the Customize and control Google Chrome icon (the three vertical dots) in the browser’s upper-right corner.
2- Click Settings.
3- Click the About Chrome option at the bottom of the left-hand menu to check for available updates.
4- Download the update (if one is available).
For Edge Users
1- Launch your Microsoft Edge browser and click the Settings and more icon (the three horizontal dots) on the browser’s upper-right corner beside the address bar.
2- Click Settings.
3- Click the About Microsoft Edge option at the bottom of the left-hand menu to check for available updates.
4- Download the update (if one is available).
How To Change Language on Amazon Prime Video (Desktop)
Here’s how to change Prime Video’s website, audio, and subtitle language settings using your desktop or laptop computer.
How To Change the Website Language on Prime Video
Use your preferred browser to go to the Prime Video website and log in to your account.
Hover over your account name on the top-right corner of the page.
Select Account & Settings from the drop-down menu that appears.
The Account & Settings page will appear. Click the Language tab to see the list of website languages available.
Click the radio button on the left side of your preferred website language.
Click Save.
How To Change Subtitle and Audio Language
Select any movie or TV show you want to watch and play it.
Click the Subtitles and Audio icon on the top-right corner of the player (beside the Options icon).
To change the subtitle language, scroll through the languages available for the specific movie or TV show you want. Find your preferred language and click it.
To change the audio language, scroll through the languages available for the specific movie or TV show you want to watch. Find your preferred language and click it.
Completing steps 3 and 4 automatically changes the subtitle and audio languages according to your preference.
Move your mouse pointer outside the menu box to close it and resume viewing.
How To Change Your Language on the Amazon Prime Video App
Here’s how to switch Amazon to a new language on the Prime Video app.
How To Change the App’s Language.
Download and install the Prime Video app on your mobile device if you don’t already have it. The Prime Video mobile app is available on Android and iOS devices.
Open the app and log in to your account with your Amazon credentials.
Tap on your Profile icon at the top-right corner of the screen.
The Watchlist page will appear. Tap Settings (the gear icon) on the right side of your name.
Scroll to the bottom and tap Language. Choose a new language by scrolling through the options and tapping the language you want for your Prime Video app.
The app will ask you if you’re sure you want to change the language. Tap Yes to restart the app in your chosen language.
I found that changing the Prime Video app’s primary language also changes the audio language for anything you view after the change, provided that particular movie or TV show supports that specific language.
I changed the app’s language to Spanish and played an episode of The Rings of Power (which is in English), and the audio was also in Spanish.
However, the subtitles didn’t change. The subtitle language still reflected my initial setting, which was English.
In the next section, I’ll explain how you can change the subtitle and audio languages without changing the language on the app itself.
How To Change Subtitle and Audio Language
Here’s how to change language settings for subtitles and audio only (the language on the app itself won’t change).
Once you’ve downloaded the app, opened it, and logged in to your account, choose any movie or TV show you want to watch and play it.
Tap the Click the Subtitles and Audio icon on the top-right corner of the player (on the left side of the three-dot icon).
You’ll see a menu with Subtitles on the left and Audio on the right. To change the subtitle language, scroll through the available subtitles and tap the language you want.
To change the audio language, scroll through the languages on the list and tap the language you want.
Tap Close to hide the menu box and resume viewing on your device.
You don’t have to change both the subtitle and audio languages. You are free to change either one.
For example, if you’re watching a Spanish-language movie or TV show and want to keep the original Spanish audio, you can change only the subtitles to English.
Doing so lets you preserve the movie or TV show’s authentic language while still understanding it with the help of English subtitles.
If you’re not on Amazon Prime, I recommend signing up for it. However, knowing how much Amazon Prime is ideal before subscribing to ensure you’re making the right decision.
Note:
Subtitle and audio languages available vary according to the movie or TV show. Media on Amazon Prime may not support every language. Some of the most common languages for subtitles and audio on Prime Video include English, multiple Spanish variants, Italian, French (Canada and France), and Deutsch.
How To Change Language Settings on the Amazon Fire Stick
Here’s how to change the language on your Fire TV.
Go to the Settings on your Fire TV.
Choose Preferences.
Choose Language and pick your preferred language.
The language on your Fire TV should now be your preferred language.
Note: Fire TV doesn’t support all languages. Thus, some users may not find their native language on Fire TV’s list of supported languages.
Frequently Asked Questions (FAQ)
Why Is My Amazon Prime Video in Spanish?
Here are a few reasons you’re hearing Prime movies or TV shows in Spanish or other languages.
You reached Prime through an Amazon website customized for Spain, Mexico, or another Spanish-speaking country.
You unknowingly or accidentally changed your language preferences to Spanish on Amazon Prime Video.
You’re using an old Roku unit.
Do you wonder how to change language on Amazon from Spanish to English? For the first two issues, following the steps I mentioned in this article will change the language and solve your problem.
For the Roku issue, try rebooting your device. Buying the latest-generation Roku device is ideal if a reboot doesn’t work.
How Do I Change My Amazon Back to English (Amazon Echo Device)?
Here’s how to change Amazon back to English on your Echo device.
Open the Alexa app.
Go to More.
Select Settings.
Select Device Settings.
Choose your device and select English.
How To Change Language on Amazon App (iPhone)?
Changing the language on Amazon is mostly the same whether you’re on an Android or iOS device.
You can easily change the language on Amazon mobile by opening the app on your iPhone and following the steps I mentioned at the beginning of this article.
Why Are My Amazon Emails in Spanish?
Do you receive Amazon notifications in Spanish or another language you can’t understand?
Here’s how to change Amazon email language for Gmail.
Log in to your Gmail account and open the Amazon email.
Click the More icon (the three vertical dots) on the top-right corner.
Click Translate message on the menu that appears.
A new tab will appear at the top of the email message with a collapsible drop-down where you can select your preferred language. English should be the default language that appears on this dropdown. If not, simply click the language dropdown, find English from the list, and click it.
The email message will automatically reload in English, allowing you to understand it.
While these steps are for Gmail users, it’s safe to assume the steps for other email accounts are similar. Use these instructions as the basis for the steps for your specific email service provider.
The Bottom Line
I hope my guide made it easier for you to change Amazon language settings on a desktop or mobile device, Amazon Prime Video, or Amazon emails.
Use the information in this guide to change the language on Amazon according to your preferred language. You also avoid the hassle of not understanding what you see on the Amazon website or app.
To ensure the security of your account whenever you log in, take advantage of Amazon’s one-time password (OTP) feature.
