Do you want to know how to combine shipping on eBay?
You can do this in two ways:
- Combining the invoice before payment
- Issuing a partial refund for already paid and separate shipping fees
If you’re a seller on eBay, you can combine multiple items for one address into one shipment. This saves you the hassle of shipping each item individually.
In this guide, I’ll teach you how to combine shipping on eBay so that you can save time and money. Doing this also saves your buyer some shipping fees, as well.
Let’s get started.
How To Combine Shipping on eBay: Before and After Payment
How To Combine Shipping on eBay Before Payment
Customers can choose the Request total from the seller option in their shopping carts. They can do this if they purchase multiple items and haven’t taken advantage of a shipping discount.
If your eBay account allows combined payments, you can send customers combined invoices that include the new combined shipping costs.
Here’s how to offer combined shipping on eBay before a buyer pays for combined orders.
1- Access the Shipping Preferences page.
2- Choose Edit next to Allow combined payments and shipping.
3- Check the box beside Allow buyers to send one combined payment for all items purchased.
4- Select Save.
You can now send your customer a combined invoice with these steps:
- Go to your My eBay page and click Selling.
- Visit the Sold section.
- Choose the items you want to include in one invoice.
- Include the updated shipping charge.
- Choose the Send Invoice option from the Actions menu.
You can also send a combined invoice from the Seller Hub.
- Visit Orders.
- Select the checkbox next to any orders you want to combine.
- Choose the Send Invoice option for any of the selected orders.
How To Combine Shipping on eBay After Payment
You can still offer buyers combined shipping discounts even if your customer has already made a shipping payment.
Just issue partial refunds through the Orders tab in My eBay Sold or Seller Hub.
After the shopper has paid in full, you can print shipping labels by clicking Purchase and Print Label or Print shipping label for one of the orders.
You’ll need to upload tracking information (the tracking number) for each item in the newly combined order.
Why Should I Offer Combined Shipping on eBay?
As an eBay seller, here are some reasons you should offer combined shipping or accept combined payments.
It Saves Money.
It can save both you and the buyer money on packaging materials and postage costs.
By packing the items into one parcel, you’ve effectively combined costs and only have to pay for one shipment.
It also reduces packaging waste, which is vital for environmental and financial reasons.
It Increases Customer Satisfaction.
Offering combined shipping can improve customer satisfaction.
It can encourage buyers to make multiple orders simultaneously because of the combined shipping discount.
As low-cost shipping is a crucial selling point, with 66% of consumers even expecting free shipping, offering a lowered postage cost can significantly improve customer satisfaction.
Offering one combined payment for multiple purchases can lead to positive feedback and repeat purchases—two elements crucial for maintaining a successful eBay business.
It Makes eBay Shipping Easier.
Offering combined shipping and a combined shipping rate streamlines the shipping service process.
You simplify packaging and eliminate the need to track separate shipments headed to the same buyer.
It Makes Shopping More Convenient for the Buyer.
It’s also more convenient for the buyer when you combine shipments.
Combined shipping saves them from waiting for multiple packages to arrive and streamlines the delivery process.
You can attract more potential buyers and improve the shopping experience.
Frequently Asked Questions (FAQs)
Can You Combine Two Items on eBay?
Yes. You can combine multiple items into one shipment on eBay.
You can request a combined invoice from the seller before payment. The seller can also issue a partial refund after payment.
However, note that you can’t combine certain items due to size or weight restrictions.
What Does It Mean to Combine Shipping on eBay?
Combining shipping on eBay means a seller packages and ships multiple items in one shipment rather than sending them separately.
If a buyer purchases three items from the same seller, the seller can package them together and charge one flat rate for shipping all three items.
Doing this benefits both the buyer and the seller.
The buyer saves on the shipping cost. Sellers save money and time because they only have to package and ship one package instead of multiple individual ones.
How Do I Change Shipping on eBay After Purchase?
In most cases, the seller can’t change the shipping address you provided during checkout. You need to ask the seller to cancel the transaction and then make the purchase again using the correct shipping address.
Note that is option is only viable if the seller hasn’t shipped the product.
Sellers can accept or reject your cancellation request within three calendar days of the request.
- If the seller accepts your request, you’ll receive a confirmation if the seller accepts your request. eBay will send the message to your eBay Messages and your email address.
- If the seller declines the cancellation or have already shipped the order, they will ship your order to the initial address you provided.
Do Sellers Have to Combine Shipping on eBay?
No. Sellers don’t have to offer combined shipping on eBay. It’s the individual seller’s discretion whether or not to offer combined shipping.
However, offering combined shipping can save both the buyer and the seller money and improve customer satisfaction.
Ultimately, it’s up to buyers to read the item listing and shipping details carefully before making a purchase.
The Bottom Line
I hope this article has given you a clearer picture of combing shipping on eBay.
Offering combined shipping on eBay can benefit you and your customers, so don’t be afraid to offer combined shipping.
Your customers will appreciate the discount, leading to repeat business and positive feedback.
You should also try to learn the best things to sell on eBay for even more success.
