Knowing what customers think about your products is crucial as an Amazon seller.
You can do this by checking the reviews they left after buying and using your products.
Reviews provide the necessary information to improve your sales, boost customer retention, and show Amazon that your company deserves to be on top of its search results.
Amazon buyers also benefit from leaving reviews by sharing their opinion about their purchases and helping future buyers make the right decision.
That’s why Amazon rewards anyone who took the time to leave helpful and informative reviews.
Immediate access to new products, regular free samples and Amazon gift cards, or exclusive offers and discounts from sellers are just some of the rewards a consistent reviewer will receive.
With the benefits reviews bring, it’s vital to have access to them –– either as a seller or buyer.
Fortunately, this post will provide a step-by-step guide on how to see your Amazon reviews.
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You can use two methods to find your reviews: checking them manually and using Amazon’s Seller Central Platform.
Here’s a step-by-step guide for each method.
Manually checking for reviews simply involve visiting the specific item’s product detail page.
Once there, you can check the item in question’s reviews and ratings.
Remember that manually checking for your products’ reviews is suitable if you only offer a few items.
But if you have multiple products on Amazon, consider using the second method.
Keep in mind that not every seller can see reviews using this method.
You must have a brand and be a part of Amazon’s Brand Registry program.
However, if you’re a brand-registered seller, here’s how you can view your reviews Seller Central:
- Step 1: Go to the Brands Menu; if you don’t see this, you’re not a brand-registered seller or haven’t identified as a brand owner.
- Step 2: Go to the Brand Dashboard.
- Step 3: Tap Customer Reviews Feature, which should be under Brand Benefits.
The Customer Reviews Feature will allow you to see every product review in the past month.
All reviews will be displayed within a day, and they’ll be retained for a month.
The Customer Reviews Feature also allows you to filter reviews star rating and review date.
This allows you to get in touch with any customer who left a bad rating on your product.
As a result, you’ll boost customer satisfaction and safeguard your brand’s reputation.
If you’re finding it tricky to find your reviews as a buyer, here’s what you need to do:
- Step 1: Visit the Amazon Website of your country.
- Step 2: Click on Accounts and Lists if you’re logged in.
- Step 3: After logging in, head to your account and scroll through the Ordering and Shipping Preferences section.
- Step 4: Find the Your Amazon Profile Icon.
- Step 5: Scroll down to Community Activity until you find a drop down menu with the word View.
- Step 6: In this drop down menu, click Reviews to see all the reviews you’ve left.
Now that you have a general idea of how to view your reviews, the next step is to know how to view them from different devices, whether from your PC or the Amazon shopping mobile app.
Follow this step-by-step guide to locate your Amazon reviews via your laptop or the Amazon shopping app.
You may find it challenging to track all your Amazon reviews if you’ve been leaving feedback on Amazon for years or qualify for Amazon customer review eligibility.
If you’re wondering, “how can I see all my reviews on PC,” follow these steps:
- Step 1: Go to Amazon’s website and sign in.
- Step 2: Click Your Amazon Profile, which is located under Ordering and shopping preferences section.
- Step 3: Locate the Community Activity section.
- Step 4: Click View: All Activity.
- Step 5: In View’s drop down menu, scroll to Reviews.
Once you’re in Reviews, you can find all reviews on Amazon you’ve left.
You can even edit and/or delete your own reviews.
Three out of four dollars spent making a purchase online is done through a mobile device.
That’s why Amazon has created an app specifically tailored for Android and iOS phones.
If you’re using an iPhone, shopping and writing reviews have never been easier.
You can use any iOS device to view a review on Amazon you made in any given time period.
Here’s how you can use the app using an iOS device:
- Step 1: Tap on the Amazon Shopping App.
- Step 2: Find the Menu button, which is in the top left corner of the screen.
- Step 3: Select Your Account.
- Step 4: Locate Personalized Content, and then select Profile.
- Step 5: Scroll down until you see Community Activity.
- Step 6: Find Reviews in the drop-down menu of the Community Activity section.
If you’re using an Android phone or device with the latest version, you can find any Amazon review you made by following these simple steps:
- Step 1: Open the Android App Amazon.
- Step 2: Find the menu button (Three Horizontal Lines) at the top left corner.
- Step 3: Open Your Amazon Account.
- Step 4: Tap Profile, which is under the Personalized Content Section.
- Step 5: Find the community section and choose Review (the same as the sixth step for iOS devices).
A poll involving 1,000 US online shoppers reveals that 84% trust online reviews as much as personal recommendations.
This means that a single review will majorly impact someone else’s shopping experience.
An honest review can save you from buying any expensive yet unsatisfactory product if you’re looking for a kitchen gadget or a clothing item.
Unfortunately, a review may not be well thought out all the time.
Some reviews may be written without giving sufficient value or information to others.
To help other smoothen other buyers’ shopping process, it’s vital to know how you can edit or delete a review you made.
To delete, edit, hide, or see your reviews, refer to the final steps mentioned above.
If you’re online shopping, helpful reviews on Amazon will make all the difference in your shopping preferences and experience.
As a seller, regularly monitoring your reviews is one of the most valuable things you can do to grow your Amazon business and ensure its long-term success.