If you’re a parent to a baby or toddler, you’ve likely bought diapers at Target (and other big box retailers) that fit terribly or caused an allergic reaction.
According to the Target diaper exchange and return policy, you can return or exchange your purchase within 90 days if it’s in new and sellable condition. This 90-day purchase return policy applies to most new, unopened items.
If you’re unsure how to return diapers to Target, you’ve come to the right place.
I wrote this guide to discuss Target’s diaper return policy. I will also explain how to return diapers purchased from Target.
Let’s begin.
Can You Return Diapers to Target?
Yes. The retailer accepts diaper returns and exchanges for online and in-store purchases. You can also return diapers you receive as registry items or gifts.
What Is the Target Diaper Return and Exchange Policy?
According to the Target diaper return policy, you can get a full refund within 90 days of purchase if you return new, unopened packs.
However, stores can accept returns for up to 120 days if you use your Target RedCard to buy diapers. The same rule applies to most items you purchase using this exclusive credit card.
The return window for online purchases begins right after receiving your invoice.
Target’s return or exchange policy also states that it may not accept returned diapers without a receipt.
You must show the gift receipt or packing slip if you receive a diaper pack as a registry item or gift.
Time-Frame | Requirements | |
---|---|---|
General Return or Exchange Policy | 90 Days | Present the original receipt to return the item in-store or by mail. |
Target RedCard | 120 Days | Present the original receipt to return the item in-store or by mail. |
Target-Owned Brand | One Year | Present the original receipt to return the item in-store or by mail. |
Registry Items | One Year | Go to the guest services counter at any Target store and show the barcode on your Target registry. |
The same rules apply to diapers (and most items) you purchase from a Target Plus Partner, a third-party company that sells and ships products directly to you through Target.com and the Target app.
If you buy a diaper pack from a Target Plus Partner and decide to return it, you can do so in-store or by mail.
Can You Return Diapers To Target Without Receipt?
Returning items you purchased in-store without a receipt may not make you eligible for a refund or an exchange. It’s up to the discretion of the Target employees whether to allow it.
If you want to return an item without a receipt, consider doing it as soon as possible. The more time has passed after you purchase a product, the harder it is for Target to find the transaction in their system. As a result, the retailer is less likely to accept your returns.
If Target accepts your return without a receipt, you’ll get your refund as a merchandise return card, even if you purchased diapers with cash or a credit card.
On the other hand, the retailer gives refunds via your original payment if you show your receipt. However, you can still request store credit or a Target gift card.
Can You Return Open Diapers to Target?
No. Target’s return policy states that it won’t accept most opened items, including diapers, even if you provide the original receipt.
How To Return Diapers to Target
Ways to Return Diapers to Target |
---|
1- Visit any Target store. |
2- Navigate to the Target website and choose Return to Store or Return by Mail. |
3- Use the Target mobile app and choose Return to Store or Return by Mail. |
For Diapers Bought In-Store
You can return disposable diapers you purchased in-store by going to any Target location or returning the items by mail.
Return the Diapers to a Target Store.
Follow this guide to return or exchange unopened diapers to a Target store.
1- Bring the item and receipt or present a return barcode to any Target location.
2- You can get your return barcode by logging into your Target account.
3- Click Orders and choose the item you wish to return.
4- Click Return an Item, then Return to Store.
5- Go to the guest service desk.
6- Show your proof of purchase and explain your reason for returning.
7- You will receive your refund in the form of your original payment method.
Return the Diapers via Mail.
Log into your Target account using the app or browser.
Click Orders (Target website) or Purchases (Target app).
Click the order you wish to return.
Click Return an Item.
Select Return by mail.
Click the item you wish to return and provide your reason.
Click Replace item or Refund item.
Select the shipping address.
Click Submit.
Once you receive your prepaid return mailing label, attach it to the outside of your package and bring it to any authorized UPS location.
For Diapers Bought From the Target Website
You can return diapers you purchase from the Target website by visiting the store’s nearest location or initiating the return by mail process
Return the Diapers to a Target Store.
Bring the item and its receipt or return barcode to any Target location.
You can get your return barcode by logging into your Target account.
Click Orders and select the item you wish to return.
Click Return an Item, then Return to Store.
Go to the guest service desk.
Show your proof of purchase and explain your reason for returning.
You will receive your refund in the form of your original payment method.
Return the Diapers via Mail.
Go to the Target website to log into your account.
Click Orders.
Click the order you wish to return.
Click Return an Item.
Select Return by mail.
Select the item you wish to return and provide your reason.
Click Replace item or Refund Item.
Select the shipping address.
Tap Submit.
Once you receive your prepaid return mailing label, attach it to the outside of your package and bring it to any UPS location.
For Diapers That You Received as a Gift
You can return disposable diapers received as gifts to a store or by mail.
Return the Diapers to a Target Store.
Go to the nearest Target location.
Go to the guest service desk and show the item’s packing slip or gift receipt.
Receive a store credit or a Target Gift card as a refund.
You won’t get a cash or credit card refund even if you show a gift receipt. Instead, you’ll get a merchandise return credit or a gift card equal to the amount of the item.
Return the Diapers via Mail.
To return diapers you received as gifts by mail, call Target’s customer service desk at 1-800-591-3869
For Diapers Received as a Registry Gift
Target’s exchange policy states you have up to one year after your event’s date to return new and unopened diapers to Target stores.
However, you need a return barcode for a full refund or exchange.
Here’s how you get the return barcode:
Go to the Target website and log into your account.
Navigate to the Registry page and click your registry.
On your registry’s homepage, hover over the Offers & benefits section.
Click Start a return.
Select a store.
Once you receive the barcode, read the instructions. It is only valid at the selected store and on the provided date.
Visit the selected store and receive a refund via a merchandise return card.
How Does Target Process Refunds?
Target stores accept returns or exchanges and give refunds via the original payment method.
If you used multiple payment methods, Target will credit your refund via all the methods you used. Alternatively, you can request a different refund option.
To get a cash or credit refund, bring your receipt. Otherwise, Target may not accept returns and only give you merchandise return credit as a store refund.
If you return items by mail, Target’s Online Return Center will inspect them thoroughly. It takes seven to ten business days to approve (or decline) your refund.
As previously mentioned, Target does not accept opened diapers.
Here are the payment methods and their corresponding average waiting times.
Target RedCard refunds – one to two days
Third-party credit card refunds – up to five days
Cash refunds – one to two days
Items sent to Target’s Online Return Center – up to ten business days
Can You Exchange Diapers for a Different Size at Target?
Yes. Target exchanges diapers for a different size or brand if you return them within 90 days of purchase and show proof of purchase.
How To Exchange Diapers at Target
When exchanging diapers, go to the nearest Target store and ask an associate to help you find the right size or Target brand diapers.
The exchange requirements and the Target diaper return policy are the same.
Frequently Asked Questions (FAQs)
Can I Return an Opened Box of Diapers to Target?
No. According to Target’s diaper return policy, the retailer does not accept opened, used, and damaged diapers. The same rule applies to most items purchased in-store and online.
Can You Return Unopened Diapers to Target?
Yes. Ensure you bring your receipt or packing slip (or gift receipt if you receive the items as gifts or registry items) for faster transactions.
Can I Return Diapers to Target Without a Receipt?
It depends. It’s the employee’s discretion whether to accept a return or exchange without a receipt. If the store accepts your return, you won’t get a cash or credit card refund. Instead, the store will issue a merchandise return card or store credit.
Can Target Deny My Return Request?
Yes. Target’s return policy states that the store does not accept damaged and opened diapers or items after 90 days of purchase.
What Do I Do If Target Doesn’t Accept the Return?
If Target won’t accept your diapers back, consider giving them to women’s shelters that are often in need of donations of baby supplies. You can also give them to a relative or a friend.
Can You Exchange Diapers at Target for a Different Size?
Yes. If you purchase the wrong size, you can visit the nearest Target store and ask for an exchange.
Does Target Exchange Diapers Without Receipt?
It depends on the store’s discretion, so I recommend keeping your receipts.
Can You Return Diapers To Target If They Weren’t Bought There?
No. Target does not accept returns of any items purchased from other retailers.
What Are Target’s Return Hours?
You can return items once Target stores are open.
Target’s hours are usually between 8 a.m. and 10 p.m. (or 9 p.m. on Sundays), but operating hours vary by location.
The Bottom Line
Target accepts most returned items, including diapers, within 90 days of purchase. However, if you purchase products using Target RedCard, you have up to 120 days to return or exchange them.
Meanwhile, Target-owned brands and registry items have a return window of up to one year.
I hope my guide makes it easier for you to return diapers to Target. Consider using Apple Pay at Target for maximum shopping convenience.